Walmart will begin offering several of its own technologies and capabilities to other businesses that are seeking to better serve customers as they shop across digital and physical storefronts, according to the retailer. As part of this effort, Walmart will also partner with Adobe to integrate its Marketplace, online, and in-store fulfillment and pickup technologies with Adobe Commerce.
“We’ve built new capabilities to serve the evolving needs of our own customers, and we have a unique opportunity to use our experience to help other businesses do the same,” said John Furner, CEO of Walmart U.S., in a statement. “Commercializing our technologies and capabilities helps us sustainably reinvest back into our customer value proposition.”
Through the Adobe Commerce platform, retail businesses will be able to use Walmart’s cloud-based services to offer pickup and delivery to their customers. In addition, businesses will be able to reach new customers on Walmart’s fast-growing Marketplace where they can leverage Walmart’s Fulfillment Services to offer 2-day shipping nationwide.
“The core mission of helping people save money and live better is at the heart of every idea including Scan & Go and checkout technologies, AI-powered smart substitutions, and pickup and delivery,” said Suresh Kumar, chief technology officer and chief development officer of Walmart Inc., in a statement. “Combining Adobe’s strength in powering commerce experiences with our unmatched omni-customer expertise, we can accelerate other companies’ digital transformations.”
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Image: Walmart