Kroger has announced that a new 50,000 square-foot spoke facility has officially opened in Louisville, Kentucky.
The location will collaborate with the customer fulfillment center in Monroe, Ohio to serve as a last-mile cross-dock service which will expand Kroger Delivery capabilities to the communities surrounding Louisville. Kroger’s distribution model follows the hub and spoke structure, where items are sent from the hub to the spoke facility where they are then finalized and delivered to the customer’s door.
"Kroger Delivery is part of our rapidly expanding seamless ecosystem that provides customers with fresh and quality products–anytime and anywhere," said Bill Bennett, Kroger VP and head of ecommerce, in a statement. "We are thrilled to expand Kroger's offerings to more Louisville customers with a truly differentiated customer experience. Local Kentucky residents can use Kroger.com or the Kroger app to check the weekly circular, select personalized digital coupons, search products by dietary preference and ultimately place their order. Customers will enjoy receiving their orders directly from our refrigerated trucks and delivered by trained Kroger uniformed associates."
The facility will employ up to 161 full-time workers. The site will also use recyclable bags and is working to partner with local food banks in a larger social and environmental effort called “Zero Hunger | Zero Waste.”
"Louisville has long been a driver of innovation in the logistics and in the food and beverage industries, and as such, Louisville is uniquely poised to fuel the workforce and innovation demands necessary to drive these industries into the future," said mayor Greg Fischer, in a statement. "I am excited to join our partners at Kroger to celebrate this new dynamic facility that will drive high-quality customer service."
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