Instacart has launched Instacart Business to help foodservice companies find solutions for out-of-stocks while in operation, reports Winsight Grocery Business.
The delivery service found that a percentage of its users were small- and medium-sized businesses. These companies also placed larger orders and shopped at a large variety of stores.
Supply chain backups and pent-up pandemic demand had led businesses to struggle to remain stocked. “That’s where they started to experiment and use Instacart and become attached to not having to go to the store themselves,” Andrew Nodes, Instacart’s VP of business and supply chain, said.
Nodes added that opportunity is rife in Instacart’s business services strategy. The company intends to complement a retailer’s current supply chain, rather than take over operations.
“We’re making a big bet on this space, and we think it’s going to lead to medium- and long-term growth opportunities for Instacart overall,” he said. Full Story
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