In order to better serve the retail industry with state of the art AI and optimal operations and processes, Focal Systems has hired Suzy Monford, former Kroger and PCC Community Markets executive, as chief strategy and marketplace officer.
With more than 30 years of experience in the grocery and restaurant industries, Monford brings a passion for innovating go-to-market strategies and employing cutting edge technologies that can transform the global food and retail sectors. She will head the office in Austin, Texas.
“Since 2015, our team has worked with Suzy as a customer, advisor, and friend to guide our product roadmap and strategy. Her advice has gotten us to where we are today. She is the smartest person in retail we have had the pleasure of working with. We are thrilled she has elected to join us at this pivotal moment in our company’s growth,” said Francois Chaubard, Focal Systems founder and CEO, in a statement. “Her leadership experience as a retailer who’s led ecommerce and technology innovations in the U.S., U. K., and Australia are hugely valuable to us and our customers as we grow around the world.”
“Throughout my career as an operator, marketer, and customer experience innovator, I’ve been fortunate to work with best-in-class leaders, so I’m thrilled to join Francois and the Focal team at this moment in our industry’s evolution,” said Monford, in a statement. “The need to reimagine and rebuild the world’s food economy has never been more vital—to the stores and communities we serve, and more broadly, to the environment.”
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