Albertsons Cos. is partnering with Tortoise, an automated logistics company focused on last-mile solutions, to pilot a remote-controlled, zero-emission delivery cart in Northern California.
The cart is equipped with a camera and a speaker and is guided through the neighborhood by a remote operator. It can hold up to 120 pounds of groceries in four lockable containers for a contactless delivery experience.
When the cart arrives at a home, the customer receives a text to come outside and pick up their groceries. The carts are specifically designed to deliver groceries and parcels in a safe manner at an average speed of 3 miles per hour and are powered by an electric battery.
Currently, the service is open for testing with Safeway associates in select Northern California neighborhoods. In these early stages, an escort will accompany the cart as part of the pilot process.
“Our team is obsessed with trying new and disruptive technologies that can bring more convenience for our customers,” said Chris Rupp, EVP and chief customer and digital officer. “We are willing to quickly test, learn, and implement winning innovations that ensure we are offering the easiest and most convenient shopping experience in the entire industry.”
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Image: Albertsons Cos.