SpartanNash’s SVP and chief marketing officer Amy McClellan was promoted Tuesday to EVP and chief customer officer, marking the third promotion McClellan has earned since joining SpartanNash.
In her new role, McClellan will be focused on driving sales growth in the wholesale segment and overseeing customer engagements for all national accounts, independent and chain grocers, ecommerce retailers, and the U.S. Defense Commissary Agency and military exchanges worldwide. She will also be responsible for field merchandising, sales operations, and customer service and value-added services, according to SpartanNash.
McClellan was previously SVP of retail at Martin's Super Markets, where she was a customer of SpartanNash until the company acquired the grocery chain in 2019. McClellan joined Martin's in high school as a part-time cashier, worked in a variety of store operations roles, and advanced to leadership positions in marketing, merchandising, and operations.
During her time at SpartanNash, McClellan has served as division VP of retail, then VP of fresh merchandising. She led the launches of Fresh & Finest by Our Family, a brand that offers convenient indulgence in deli, bakery, produce, and meat, and Finest Reserve, which offers wine, chocolate, and more.
"As a former wholesale customer herself and a grocery industry veteran, Amy brings tremendous breadth and depth of experience to this role," said SpartanNash CEO Tony Sarsam in a statement. "She will be a passionate advocate for our customers, helping them grow their business with a strategic Own Brands product mix and other SpartanNash services and solutions."
McClellan's promotion will follow the upcoming departure of SpartanNash EVP and chief customer officer David Sisk at the end of the year.
"David has been a thoughtful People First leader and a supportive partner and advocate for SpartanNash customers," said Sarsam. "We are grateful for his contributions and wish our friend the best in his next chapter."
Sisk and McClellan will work closely together in the coming weeks to ensure a smooth transition. SpartanNash is currently searching for McClellan's successor as chief marketing officer.
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