As part of its ongoing efforts to ensure the health and safety of both its customers and employees, Hy-Vee is introducing a new Hy-Vee Retail Security team to retail stores across its eight-state region.
Hy-Vee has long worked with third-party security contractors or off-duty law enforcement that work in a security capacity throughout its stores. The goal with this team is to create a consistent look and approach to customer service and security across all of its stores.
“Hy-Vee has a strong history of doing anything for our customers, and these officers will be held to that same standard,” said Jeremy Gosch, Hy-Vee’s president and chief operating officer, in a statement. “These officers will help provide another layer of safety and security for our customers, and will work alongside our store employees to deliver the same helpful smiles and outstanding service everyone expects at their local store.”
Hy-Vee Retail Security officers will be present in Hy-Vee stores during operating hours. These officers are specially trained to defuse situations and equipped to protect the safety of both Hy-Vee customers and employees. The officers have been through training designed by Hy-Vee retail security leaders alongside law enforcement partners.
Officers currently are stationed in several stores, and more candidates are completing the Hy-Vee Retail Security Training program so they can begin serving in other locations in the near future.
Related: Hy-Vee Opens 'Reimagined' Store; Wearable Technology Enhances Employee Safety.