Back to Specialty Food News

Costco's Curbside Pickup Pilot 'Going Well'

Specialty Food Association

Costco’s pilot of curbside pickup at three New Mexico locations is “going well,” according to Richard Galanti, Costco's chief financial officer and an executive vice president, reports USA Today.

“Our members have responded to it and basket sizes have actually surpassed our expectations,” Galanti said during a quarterly earnings call. “Our focus, of course, is how can we be more efficient at doing it to determine if this offering can become scalable and make economic sense for us.”

The club retailer began the pilot in January. Powered by Instacart technology and fulfilled by Costco employees, the service allows customers to choose from around 2,000 items for same-day pickup. The minimum order cost is $100 and there is a $10 fee for the service.

Costco told USA Today in January that the pilot is on “a limited basis in one market at a time.” Full Story

Related: Costco Tests Curbside PickupCostco to Raise Starting Wage to $16 Per Hour.

Image: Costco